Terms of Service

1. Acceptance of these terms

These Terms of Service ("Terms") govern your access to and use of Flait ("Flait", "we", "us" or "our"), an AI-powered meal-planning, grocery comparison and nutrition app. By creating an account or using the app, you agree to be bound by these Terms and by our Privacy Policy. If you do not agree, do not use Flait.

2. Eligibility

You must be at least 16 years old to use Flait. The service is designed for users in Australia, and grocery, pricing and nutrition data are oriented to the Australian market. By using the app you confirm that you meet these requirements.

3. Your account

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to provide accurate information and to notify us promptly of any unauthorised use. We may suspend or terminate accounts that violate these Terms.

4. Not medical, dietary or allergen advice

Flait does not provide medical, nutritional, dietary or health advice. The meal plans, recipes, nutrition figures, health scores and allergen information in the app are generated by automated systems and third-party data sources, and may be incomplete, inaccurate or out of date.

You must not rely on Flait to manage any medical condition, allergy or intolerance. Always consult a qualified healthcare professional, dietitian or doctor before making decisions about your diet or health, especially if you have a medical condition, are pregnant, or have food allergies. If you have a food allergy or intolerance, you are responsible for independently verifying ingredients and allergen information on actual product packaging before purchasing or consuming any item. Reliance on the app for allergen safety is at your own risk.

5. The service is provided "as is"

The app is provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied, except for any guarantees that cannot lawfully be excluded under the Australian Consumer Law. We do not warrant that the service will be uninterrupted, error-free, or that any information it produces is accurate or fit for a particular purpose.

6. Acceptable use

You agree not to:

• use the app for any unlawful purpose or in breach of these Terms;
• attempt to gain unauthorised access to our systems or other users' accounts;
• scrape, reverse-engineer, overload or disrupt the service or its data sources;
• upload content that is unlawful, harmful, infringing or misleading; or
• resell or commercially exploit the service without our written permission.

7. User-generated content

You may be able to submit content such as recipes and reviews. You retain ownership of the content you create, but you grant us a worldwide, non-exclusive, royalty-free licence to host, store, display, reproduce and use that content to operate and improve the service. You represent that you own or have the rights to any content you submit and that it does not infringe the rights of others. We may remove content that violates these Terms.

8. Marketplace and purchases

Flait currently does not charge for access and does not process purchases through the app. Any marketplace or content packs available are provided free of charge. If we introduce paid features in future, we will provide applicable terms and pricing before you are charged.

9. AI-generated content

Meal plans, recipes, chat responses and nutrition analysis are generated using third-party AI models. AI output can be inaccurate, incomplete or inappropriate for your circumstances. You are responsible for reviewing AI-generated content before relying on it, and the disclaimers in section 4 apply in full.

10. Third-party data accuracy

Grocery prices, product details and store availability are sourced from third parties and are indicative only. Prices change frequently and may differ from what you find in-store or at checkout. We are not responsible for pricing errors, product availability, or the accuracy of any third-party data, including data from retailers, delivery partners or data providers.

11. Limitation of liability

To the maximum extent permitted by law, Flait and its operators will not be liable for any indirect, incidental, special or consequential loss, or for any loss of profits, data, or goodwill, arising from your use of, or inability to use, the service. Nothing in these Terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded under the Australian Consumer Law. Where our liability cannot be excluded but can be limited, it is limited to re-supplying the service.

12. Termination

You may stop using the service and delete your account at any time. We may suspend or terminate your access if you breach these Terms, if required by law, or if we discontinue the service. Provisions that by their nature should survive termination (including disclaimers and limitations of liability) will continue to apply.

13. Governing law

These Terms are governed by the laws of New South Wales, Australia. You submit to the non-exclusive jurisdiction of the courts of New South Wales and the Commonwealth of Australia.

14. Changes to these terms

We may update these Terms from time to time. When we do, we will revise the "Last updated" date above. If changes are significant, we will take reasonable steps to notify you. Continued use of the app after changes take effect means you accept the updated Terms.

15. Contact us

Questions about these Terms can be sent to support@flait.app.